Your Back-Office & Research Partner

BPO services for SMEs, NGOs, and public sector programmes. Admin support, POPIA compliance workflows, SOP development, grant application assistance, ISO readiness, and social research for SMMEs.

Internal and external project showcases. Abridged Knowledge 035 (10,000+ users), Untrapped Media 035, client web profiles, and open collaboration calls for partners in KZN and beyond.

Retail as a fundraiser and business development driver. COMING SOON.

South African job seekers needed a reliable platform. We safely collected user data since 2020, conducted social research, analysed data and created the tools they need. While ensuring POPIA compliance.

Built a lightweight frontend, optimised the backend, implemented ITIL incident protocols, and drafted strict data handling SOPs for website management and social media management.

99.9% uptime. Zero POPIA breaches. 15 hours of weekly admin time returned to the client. Graduated from the RBIDZ incubator programme.

Through UH035, we researched institutional knowledge in critical skills within South Africa. SETA audits demanded public awareness processes that no one had properly done.

We created SOPs, built POPIA-compliant career guidance tools, and set up a free online tool that offers AI-generated career guidance built on factual data.

UH035 completed a full data collection cycle through the career guidance tool while delivering factual career guidance to South Africans. Reports have been posted on our findings. Internal audit produced zero gaps in data safety for users.

• Regulatory Ready Operations

  Document workflows to meet SETA and ISO audit requirements. Your operations manual satisfies certification bodies on first submission.

• Grant Advisory

  Find relevant grants, assess your readiness, and submit applications aligned to evaluator criteria. We know what triggers rejection because we have sat on the other side of the table.

• POPIA Compliance

  Data workflows pass audits without findings. Every form and spreadsheet meets protection conditions by design. We accept liability for breaches caused by our actions.

• Admin Support

  Short-term data cleanup or long-term retainers starting at R1,500 per month. Repetitive backend work off your plate so your team can focus on leadership.

• High Performance Web Infrastructure

  Optimise Core Web Vitals. Implement local schema markup so your business ranks in regional search results. We built a platform serving 10,000 users on R45 monthly hosting. Lean works.

• Data Driven Growth Planning

  Verified search trend data identifies emerging local service demands before competitors notice them. Raw numbers become contract-winning strategies.

• Social Research

  Survey design, POPIA-compliant data collection, analysis, and written reports grounded in local realities. A Geography and Environmental Management background means we read the ground, not the national average.

• POPIA Information Officer Lungelo Shandu, registration 2024-015773. Every form, spreadsheet, and dashboard meets the eight data protection conditions by design.
• ISO Training 9001 Quality Management, 14001 Environmental Management, 45001 Occupational Health and Safety, 26000 Social Responsibility.
• B-BBEE Level 1 135% procurement recognition. 100% black ownership, 100% black youth and rural beneficiaries.
• Community Reach 10,000+ users through Abridged Knowledge 035 and associated platforms.
• Professional Indemnity Maintained and active. Audit logs available on request.
• Enterprise-Grade Encryption All client data handled with secure protocols and version-controlled file storage.