Lungelo Shandu

Detail-oriented Administrator and Researcher with a strong background in business administration, data entry, digital literacy, and system admin. Experienced in data management, process automation, and digital infrastructure. Skilled in bridging the gap between technical systems and strategic operations to deliver secure, data-driven solutions.

Experience & Projects

Administration & Systems Administrator

Untrapped Holdings 035 (Pty) Ltd | July 2022 – Present

Designed and refined internal tools and SOPs to track project performance and ensure data quality. Created technical ecosystems including shared hosting and domain management. Established POPIA-compliant data collection and storage protocols. Maintained a 100% response rate to client and user issues.

Web Dev, Content Creator, Social Media Manager

Abridged Knowledge 035 (ak035.co.za)

Scaled a digital community to 10,000+ users executing research-based content campaigns across TikTok, LinkedIn, and YouTube. Developed custom web tools using AI, PHP, CSS, and JavaScript. Formulated SOPs for career and job-seeking advisory. Developed under the RBIDZ Technology Innovation Support Program.

Skills Development Practitioner

EWSETA | October 2024 – January 2025

Maintained strategic partnerships with key stakeholders in the energy sector to address critical skill gaps. Promoted relevant qualifications and skills development initiatives to 100+ guests at SANEDI Expo (2024).

Consultant

Onyx Consulting Group | September 2024

Developed innovative solution strategies for digital transformation projects. Provided critical technical support for hardware and software issues. Streamlined business processes by developing solution SOPs.

Key Skills & Certifications

PHPJavaScriptSQLGoogle WorkspaceWordPress CompTIA A+ITIL Level 4ISO 9001ISO 14001ISO 45001 POPIA ComplianceProcess AutomationDigital MarketingAI Prompt Engineering Project ManagementData AnalysisStakeholder Engagement